ВОПРОСЫ К ЗАЧЕТУ ПО ДИСЦИПЛИНЕ
АНГЛИЙСКИЙ ЯЗЫК
I СЕМЕСТР
I. Контрольная работа.
II. Лексический минимум.
III. Собеседование по теме
FINAL PROGRESS TEST (I TERM)
Section 1: Grammar and Lexis
Part A
Put the words in the correct order to make questions. See the example.
Example:
Who work for do you?
Who do you work for?
1 How need you money much do?
How________________________________________?
2 What do do you exactly?
What________________________________________?
3 How travel does job involve much your?
How_________________________________________?
4 Do often late work you?
Do___________________________________________?
5 Could I please the Marketing have Department?
Could________________________________________?
6 Do know you the airport is where?
Do___________________________________________?
Part B
Read the sentences. There are three words in italics. Cross out the incorrect word. See the example.
Example:
Could you repeat / read / put that back to me?
7 I’m phoning to / about / for some information.
8 People at that company never return / leave / call messages!
9 I’m taking a(n) course / taxi / interview.
10 I’ve just downloaded a computer / file / virus.
11 Nintendo founded / launched / introduced the first portable hand-held game system in 1989.
12 They deal / make / earn money by selling educational software.
Part C
Complete the article using the verbs in brackets in the Present Simple, Present Continuous or Past Simple. See the example.
A new survey says that currently companies are losing (lose) millions of dollars of business every year through unhelpful and impolite reception staff. The survey interviewed business people last year. Over 70% of people who answered the survey said that most company receptionists (13) _______________ (fail) to greet them politely. 50% said that many receptionists often (14) _______________ (not / smile). The survey concludes that ‘the typical customer (15) _______________ (want) a receptionist to be efficient and friendly’. As one business person said: ‘After a long trip it makes all the difference if you meet a happy face.’ Now, as a result of the survey, many companies (16) _______________ (re-train) their receptionists. One training manager said: ‘At the moment, I (17) _______________ (organise) customer service courses for all receptionists.’ But the survey also says that everyone in the company
(18) _______________ (need) to have the skills of the friendly receptionist.
Section 2: Reading (19–25)
Mr White of ADH Graphics has written an e-mail to a client, Mr Clarkson, about a visit Mr White is going to make to Mr Clarkson’s company. He’s also written an e-mail to another regular client called Roger. The e-mails are mixed up. Separate the e-mails and put them in the correct order. See the example.
E-mail 1: Dear Mr Clarkson, 1 a 2___ 3___ 4___
E-mail 2: Dear Roger, 1 ___ 2___ 3___ 4___
Dear Mr Clarkson
Dear Roger
a I’m just writing to confirm my visit on
b and estimates? What size? How many? Please contact me if
c Friday. Could you give me more details about the brochure
d Friday 16th at 10am. I’ll bring the samples for the manual
e you have any other questions.
f you want me to visit.
g Thanks for calling me last
h and estimates for print runs. Please contact me if
Section 3: Listening (26–30)
(Class Audio CD1 track 18)
Read the information on the business cards of the two speakers below. There are five errors. Listen to conversation 1 twice. Cross out the errors and write the correct words next to the cards.
Name: Florent Rondele ____________________ Position: Sales manager ____________________ Company: EMXwear, France ____________________ Specialists in children’s wear ____________________ |
Name: Mark Van Looy ____________________ Position: Training manager ____________________ Company: Verweij Fashion, Denmark ____________________ For the latest in fashion ____________________ |
Section 4: Speaking (31–35)
You are going to leave a message on an answer machine. You are visiting a colleague and want him to collect you from the airport. Below is your flight information. Use the information to prepare your message.
Flight Number: LF 385 Airline: Lufthansa Date: 11 June Departure: Paris 1435 Arrival: Warsaw 1705 |
When you are ready, read or record your message. Your partner or teacher will give you one mark for the following.
Did the speaker… | Tick | Marks |
…introduce him/herself? | 1 | |
…explain the reason for calling? | 1 | |
…give all the flight information? | 1 | |
…leave his/her contact number? | 1 | |
…say goodbye? | 1 | |
TOTAL MARKS = |
Лексический минимум:
Изготовить на заказ (to customise)
Подпись (caption)
Чистая прибыль (margin of)
Расходы (costs)
Оборот (turnover)
Обязательства (commitment)
Конкурентоспособный - competitive
(неконкурентный - unrivalled)
(конкуренция - rivalry)
Поддерживать (to sustain)
Загружать в память (to dowload)
Организовывать свое дело (to set up a company)
Нанять персонал (to hire personnel\staff)
Управлять компанией (to run a company)
Продуктивность (productivity)
Компании, которые вкладывают деньги в новый бизнес (venture capitalists)
Начальный капитал (capital)
Быть на чьем-либо месте (to be in smb"s shoes)
Подать заявление на работу (to apply for a job)
Загружать работой (to give smb a hard time at work)
Живой, оживленный (brisk)
Страдать от профессионального стресса (to suffer from professional stress)
Не принимать всерьез (to take something easy)
Поддерживать функции организма (to maintain body functions)
Усилие, напряжение (exertion)
Ограниченное количество энергии (a limited amount of energy)
Совет Директоров (Board of Directors)
Исполнительный Директор (Executive Officer)
Телефонная сеть (handling)
Коммутатор (switchboard)
Запрос (enquiry)
Продемонстрировать здоровый образ компании (to project a healthy company image)
Эффективность (efficiency)
Профессионализм (professionalism)
Потерянные доходы (поступления) (lost revenue)
Страхование (insurance)
Неудача, провал (failure)
Ответить незамедлительно (точно) (to answer promptly)
Секретарь (телефонистка) (a telephone receptionist)
Переадресовать звонок (to transfer a call)
Поставить звонок в режиме ожидания (to place calls on hold)
Иметь дело с рассерженными абонентами (to deal with angry callers)
Ответить на корреспонденцию по телефону (to answer correspondence by phone)
Назвать имя абонента (to use a caller"s name)
Правильно принять сообщения (to take messages correctly)
Темы для собеседования:
What is elevator pitch? Give the elevator pitch of your potential company. Business and the Internet. Work and routines. What is the female to male ratio in business in the world? What is the female to male ratio in business in Russia? Do you think the female to male ratio in business will change in the future? What is "a healthy body is a healthy mind"? Ringing the millions. What is telephone frustration?