ВОПРОСЫ К ЗАЧЕТУ ПО ДИСЦИПЛИНЕ
АНГЛИЙСКИЙ ЯЗЫК
III СЕМЕСТР
I. Контрольная работа.
II. Лексический минимум.
III. Собеседование по теме
FINAL PROGRESS TEST (III TERM)
Section 1: Grammar and Lexis
Part A
Match the responses (a–e) to the problems or requests (1–5) in a hotel. Write the letters on the lines.
1 Can you confirm the details? ___
2 Does the bar open at twelve? ___
3 I need a taxi to the station, please. ___
4 It’s busy on reception this morning. I’m really stressed. ___
5 I’d like breakfast in my room, please. ___
a I’ll check.
b I’ll fax them to you.
c I’ll help you.
d I’ll send it up.
e I’ll call for one.
Part B
Two people are going on a trip. They are discussing which airline to fly plete their conversation by using the words in the box to make a comparative or superlative.
long small comfortable fast cheap |
A: I like Eurobird. I’ve travelled with them before.
B: Yes, but I don’t like the seats. They’re (6) ____________________ than Interair’s. I don’t want to fly with them. Interair is much
(7) ____________________ for long journeys. Or there’s Cityjet. And Cityjet has a discount this month so it’s the (8) ____________________.
A: But they don’t give you dinner on Cityjet. How long is the flight with Eurobird?
B: Two hours. The flight with Interair is (9) ____________________ - it’s two-and-a-half hours.
A: So Eurobird is (10) ____________________ than Interair.
B: But the seats…
Part C
Complete the e-mail below using the verbs in brackets in either the Past Simple or Present Perfect.
Hi Pam
Sorry I (11) ____________________ (not / reply) to your e-mail yesterday. I was in Italy for a week and I (12) ____________________ (meet) an old boyfriend! Did I ever tell you about him? It was so funny. I was walking through the centre of Bologna when
I (13) ) ____________________ (see) him! We talked and he’s still the same - he
(14) ____________________ (not / change). I’m back at work this morning and I (15) ____________________ (receive) three e-mails from him…
Part D (16–21)
(2 marks per sentence with should/shouldn’t.)
A colleague has written the e-mail below to you. Write an e-mail back to your colleague. Use should/shouldn’t and the prompts in the box.
I’m sorry I missed the meeting. I had to go to the doctor. I’ve had bad headaches and I sleep badly. And at work I lose control sometimes. Yesterday, I shouted at my secretary. I’ve never done that before….
- apologise to your secretary - work long hours / take a holiday - talk to your manager |
Hi …
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Section 2: Reading
Each reading (22–25) is about trends. Sentences a, b and c describe trends. Choose the sentence which summarises each reading correctly.
22 In a survey by Carlson Hotel Worldwide, 72% of hotel-bound business travellers cited that ‘basic condition of rooms’ frustrated them most, followed by uncomfortable beds (64%) and rooms that were not ready following a late arrival. More than half of the respondents (53%) said they were more frustrated by a non-working television in their room than by waiting in line to check in and out (47%).
a Business travellers do not mind waiting in line to check in and out of hotels.
b Poor condition of hotel rooms is cited as the most frustrating thing for business travellers.
c A comfortable bed is the most important thing in a hotel for business travellers.
23 Over the last four years, Inditex, one of the world’s largest fashion groups, has increased the number of shops worldwide from 2,244 to 3,131. In this time the group has launched two new chains and profits have risen from €639 million to €1,002 million.
a Inditex has doubled the number of shops around the world
b The number of employees has increased by 363.
c Two new chains and more shops have increased profits.
24 Over the last four years health experts have advised companies to consider the costs and legal implications of stress-related illness. They emphasise that the benefits of reducing stress can reduce costs. In one example of a company which stopped ‘performance-related pay’, sickness absence was reduced over four years and productivity remained stable.
a The decrease in stress will decrease costs.
b The decrease in profits will decrease stress.
c The decrease in productivity will decrease stress.
25 According to a report published recently, standards in written English are falling. This is mainly because people see e-mail as an informal way of communicating where the normal rules of grammar and punctuation do not apply. In a survey by MSN, two-thirds of those aged 18-24 admitted that they were more concerned about the content than the grammatical correctness of their e-mails.
a English 18-24 year olds are writing more e-mails.
b English grammar and punctuation are worse nowadays.
c English in e-mails is worse than in other correspondence.
Section 3: Listening
(Class Audio CD1 track 28)
Listen to the telephone conversation twice and complete the message.
TELEPHONE MESSAGE (26) Message for _______________________ (27) Reference No. ______________________ Message: Elena Moretti. The order confirmation says the delivery date is (28) _________________ but the agreed date was (29) _________________ (30) Circle the correct option, yes or no: - Call back Yes / No - Send order Yes / No |
Section 4: Speaking (31–35)
You are a guest in a hotel. Your partner works in room service. Call room service and make requests for:
- something to eat
- an early morning call
- an extra set of towels
Prepare what you will say. Your partner or teacher will give you one mark for each of the following:
Did the guest… | Tick | Marks |
…give the room number? | 1 | |
…request something to eat? | 1 | |
…request an early morning call? | 1 | |
…request the towels? | 1 | |
…thank room service? | 1 | |
TOTAL MARKS = |
Лексический минимум:
Директор по развитию бизнеса (Director of Business Development)
Уйти на пенсию, в отставку (to retire / on pension)
Сплетни, слухи (gossip/rumours)
Представить кого-либо кому-либо (to introduce smb to smb)
Добиться результата через переговоры (to achieve results through negotiations)
Быть в деловой поездке (to be on business trip)
Замкнутый (reserved)
Высокомерный (arrogant)
Скучный (dull/boring)
Общительный (sociable)
Основывать компанию (to establish a company)
Штаб-квартира корпорации (Headquaters of Corporation)
Микропроцессор (microprocessor)
Начать продажу (to launch new production)
Годовщина (anniversary)
Развивать (to develop)
Распространять(ся) (to expand/to spread)
Реконструировать(ся) (to convert/to reconstruct)
Укрупнять (to enlarge)
Изобретать (to invent)
Достичь уровня (to reach the level)
Послать e-mail (to send e-mail)
Найти что-либо полезное в Интернете (to surf the Web for smth useful)
Загрузить информацию (вирус) (to dowload information/virus)
Вести переговоры по сделке (to negotiate a deal)
Суммировать (to summarize)
Удобство (convenience)
Доверие компании (reliability of the company)
В письменном виде (in handwriting)
Качество (quality)
Подпись/подписывать (signature/to sign)
Технология (techonology)
Образ компании (image of the company)
Надежность (confidence)
Доверие к бизнес-партнерам (confidentiality in business partners)
Иметь дело с...(to deal with)
Корреспонденция (correspondence)
Подтвердить (подтверждение) (to confirm/confirmation)
Доставка корреспонденции/товаров (delivery of correspondence/goods)
Предоставить необходимые детали (to offer relevant details)
Извиниться за ошибки (за доставленные неудобства) (to apologize for mistakes and inconvenience)
Первостепенной важности (to give something top priority)
Темы для собеседования:
What is networking? Your behavior at the international meeting. Tell about any company history. Tell about the history of the Internet. Does grammar matter in correspondence? What are on-the-spot decisions? Business communication. Do you see e-mails as an informal way of communication? Do you think the bosses who said that they wouldn't do business with companies whose correspondence had mistakes were right? What are the advantages and disadvantages of the different methods of communication?