Книга студента к видеофильму Person to Person с введением в курс «деловая переписка» (стр. 1 )

МОСКОВСКИЙ ГОСУДАРСТВЕННЫЙ ИНСТИТУТ

МЕЖДУНАРОДНЫХ ОТНОШЕНИЙ (УНИВЕРСИТЕТ) МИД РОСИИИ

Кафедра английского языка № 2

Книга студента

к видеофильму Person to Person с введением в курс «деловая переписка»

Автор-составитель

Издательство

«МГИМО-Университет»

2011

АННОТАЦИЯ

«Книга студента» к учебному фильму «Person to Person» предназначена для работы студентов, изучавших английский язык 250-300 академических часов, над языковым курсом «Кросс-культурное общение».

В соответствии с тематикой десяти частей фильма книга поделена на десять уроков, каждый из которых имеет разделы «Class Aid» и «Home Page» с заданиями по деловой переписке для самостоятельной работы.

Contents

Предисловие………………………………………………….4

Unit 1 Greetings and Introductions

Class Aid…………………………………………………5

Home Page “Golden Rules”……………………………...9

Unit 2 Asking for Information

Class Aid…………………………………………………10

Home Page “Enquiry”……………………………………14

Unit 3 Advice and Suggestions

Class Aid…………………………………………………17

Home Page “Formal Business Letter”……………………22

Unit 4 Offers and Invitations

Class Aid…………………………………………………25

Home Page “Formal Letter to your Partner”.………….....30

Unit 5 Requests and Instructions.

Class Aid…………………………………………………33

Home Page “Telexes”.…………………………………...39

Unit 6 Complaints and Apologies

Class Aid…………………………………………………41

Home Page “A Letter of Complaint”….…………………47

Unit 7 Agreeing and Disagreeing

Class Aid…………………………………………………52

Home Page “A memo”……………...……………………57

Unit 8 Asking for Permission

Class Aid…………………………………………………58

Home Page “Arranging a Meeting”…..………………….64

Unit 9 Intentions and Promises

Class Aid…………………………………………………66

Home Page “Outlining the Plan”…..…………..………...71

Unit 10 Wishes and Regrets

Class Aid………………………………………………....72

ПРЕДИСЛОВИЕ

Видео-курс "Person to person" предназначен для студентов младших курсов, изучавших английский язык не менее одного года (340 часов).

В соответствии с видео-курсом книга для студентов разделена на 10 уроков. В каждом уроке два раздела. Первый раздел ("Class Aid") помогает работать над фильмом в аудитории под руководством преподавателя. Второй раздел ("Home page") предназначен для выполнения заданий вне аудитории самостоятельно.

Вторые разделы уроков представляют собой введение в курс "Коммерческая корреспонденция", к изучению которого студенты факультета МЭО МГИМО (У) приступают на третьем году обучения.

Видео-курс "Person to person" и данная книга ставят перед собой задачу научить студентов пользоваться английским языком (письменно и устно) в официальном, полуофициальном и неофициальном стиле в их будущей деятельности специалистов в области международных экономических отношений.

Unit 1

Greetings and Introductions

Class Aid

 

Introduction

Note the sentences:

·  Ladies and Gentlemen. It gives me a great pleasure to welcome you all to Acme Bikes.

·  Hello. I'm Carol Simpson.

·  Hello there.

·  Hi. Nice to meet you.

·  How do you do.

·  I'll see you later.

Scene 1

At the Airport

1. Match the people and the situations.

Christine	- offers (someone) a lift
Stephen	- gets invited to a party
Henk	- invites someone to a party

2. Note how to introduce people formally, less formally and informally.

Formally: Mr. Brown, may I introduce a colleague of mine, Mr. Walker?

Less Formally: Bob, have you met Peter Walker?

Informally: Bob, this is Pete.

Scene 2

On the Phone

1. Match the people and the situations.

Mary	- is calling from a call box
Jim	- is too busy to talk for long
	- agrees to call back later

2. Rearrange the following sentences into a telephone conversation in which the telephonist puts the caller through to the person he wants.

- O. e.

- Hello, John. Andrew here.

- Oh, listen. I'm a bit busy at the moment.

- Yes, this is Joan Lewis.

- Hello? Extension seventy three.

- Hills Development Corporation. Good afternoon.

- Putting you through.

- Hello. Is that Joan?

- Thanks for e.

- Extension seventy three, please.

- Could you call me back later?

Scene 3

Outside Acme Bikes

Match the people and the situations.

In the car park	Christine	- goes off to the office
	Stephen	- says good-bye and goes shopping

Scene 4

In FG's office

Match the people and the situations.

	FG	- suggests they start work
	Carol	- welcomes Henk Jensen
In FG’s office	Jane	- announces Henk Jensen
	Henk	- asks someone about his/her health and well-being
		- asks Henk to call him/her by his/her first name

Scene 5

In the Reception Area

Match the people and the situations.

In the	Betty	- gives her/his name to	Frank
reception	Frank	- apologises to	Betty
area	Carol	- agrees to meet	Carol

Scene 6

At the Party

Match the people and the situations.

Peter	- is introduced to	Christine
Jane	- says good-bye to	Carol
Carol	- doesn't remember the name of	Peter

?

Read the letter and write a letter of your own.

Dear Martin,

Just a short note to thank you for a most enjoyable party last Wednesday. It is always difficult to get to know people when you arrive in a foreign country but you made me feel most welcome and I was able to meet a lot of interesting people. I hope I'll have the chance to invite you both to my house in Italy some time.

Thank you again for an enjoyable evening.

Yours sincerely,

Giorgio Muti

Henk is a Dutch businessman. On returning home he wrote a letter of thanks to Mr. Green.

Write this letter for him. Use the standard phrases in the letter above but also mentioning what you specially liked about the visit.

Home Page

 

Learn the "Golden Rules" for writing letters and memos:

1.  Give you letter a heading if it will help the reader to see at glance what you're writing about.

2.  Decide what you are going to say before you start. If you don't do this, the sentences are likely to go on and on until you can think of a good way to finish. In other word, always try to plan ahead.

3.  Use short sentences.

4.  Put each separate idea in a separate paragraph. Numbering each paragraph may help the reader to understand better.

5.  Use short words that everyone can understand.

6.  Think about your reader. Your reader:

·  must be able to see exactly what you mean: your letter should be CLEAR;

·  must be given all the necessary information: your letter should be COMPLETE;

·  is likely to be a busy person with no time to waste: your letter should be CONCISE;

·  must be addressed in a sincere, polite tone: your letter should be COURTEOUS;

·  may get a bad impression if there are mistakes in grammar, punctuation and spelling: your letter should be CORRECT.

Unit 2

Asking for information

Class Aid

 

Introduction

Note the sentences:

·  What time does my train leave for Manchester?

·  How long does it take?

·  What's the Park Hotel like?

·  How do I get there?

·  Where is this picture supposed to go?

·  Sorry, I don't know.

·  This drink's lovely. What's in it?

·  I'm not sure.

Scene 1

In the Department Store

Choose the right ending to the sentences:

In the	- the shop assistant directs Christine down to the flower department
department store	- the shop assistant can't direct Christine to the flower department because she is new
	- the shop assistant directs Christine up to the flower department

Scene 2

On the Phone

Choose the right ending to the sentences:

Jim phones Mary	- because he wants to know what's on TV
	- because he wants to talk to her

Scene 3

In the Reception Area

Choose the right ending to the sentences:

In the	- finds the information she was looking for
reception	- finds out where the picture is supposed to go
area Carol	- finds a hotel to Henk

Scene 4

In FG's office

1. Choose the right ending to the sentences:

Jane and	- while they wait for FG
Henk talk	- because Henk hasn't yet reserved a hotel
about hotels	- because Jane needs to find a hotel

2.   You can give people information they need in the following way:

	- I'm a stranger here
I'm sorry followed by	- I don't know
	- I've no idea

I'm a stranger here
I don't know	- followed by I'm afraid
I've no idea

3. Complete the dialogue:

Stephen:	We'll just have to wait for FG to finish.
Jane:	…. Henk?
Henk:	At the Park Hotel. …?
Jane:	I'm afraid I don't. … Stephen, what’s the Park Hotel like?
Stephen:	It's fairly expensive, but it's good. We usually put our visitors up there.
Henk:	MM. … from Acme Bikes?
Stephen:	Well, normally, the best way is by bus.
Henk:	I see. …?
Stephen:	About 15 minutes - may be more in the rush hour.
Jane:	You could rent a car.
Henk:	… to hire - er - rent one?
Jane:	That depends on the car.
Stephen:	Don't worry, Henk. The company's hiring one for you. I've got the form here for you to sign.
Henk:	Ah. Fine. Oh, by the way, … a good restaurant near the hotel?
Stephen:	Mm. There's the one FG always goes to.…?
FG:	"The Peacock". An excellent restaurant. It's almost next to your hotel.
Henk:	Thank you.

Scene 5

At the Party

Chose the right ending to the sentences:

At the party	- her name
Henk asks	- about England
Betty	- about how to dress at a party

At the party	- some fruit to put in the drink
Christine is	- her husband
looking for	- the recipe for the drink

? Complete the letter by choosing an appropriate expression from the column on the right to fill each space.

Dear Mr. Brown,

My friend and I saw your advertisement for a holiday cottage. We are … spending a couple of weeks in Scotland and we … some more details. First, … how much it costs per week? Also how many people could sleep and … cost more in July and August? Secondly, as we don't have a car we'd … how far it is from the nearest shops? We'd also like to know if electricity, hot water etc. are included. … a bath, or shower or both? We look forward to hearing from you soon. … Ulrike Newbert

Yours sincerely, like to know Does the cottage have thinking of would like how far are can you tell us does it

You are planning to visit England and you have been given the name and address of a campsite. Write to the proprietor and ask for information about it. (You want to bring your dog and you like swimming).

Home Page

 

1. Study the enquiry:

17th January, 19…

The Sales Manager,

Motorheat Ltd,

Walker Road,

Coventry.

Dear Sir,

We are interested in increasing our range of car heaters and should like to receive information about the various models you are at present producing.

We should be obliged if you would send us your latest catalogues and price list, together with details of the heater advertised in the current issue of the Motoring Monthly.

Yours faithfully,

Clarke & Sims Ltd.

FHenleyz

F. Henley

Manager

2.Learn the following words and work combinations:

·  to be interested in doing smth;

·  a range of smth;

·  various (note: various - vs - different);

·  at present

·  We should be obliged if you would do … (a polite request);

·  a catalogue

·  a price list

·  details

·  to advertise smth

·  terms of payment

3. Notes on the Letter

a)   Note the position of the address of the person to who the letter is directed.

b)   Note the use of the gerund after a preposition:

We are interested in increasing…

We have pleasure in enclosing…

c)   Note the expression:

We should be obliged if you would send us your latest catalogue.

Similarly: We should be obliged if you would sign the enclosed document.

d)   Note the expression "together with":

…catalogue and price list, together with details of…

e)   Note the use of the past participle:

the heater advertised in the current issue of…

the price quoted in your letter…

4. Translate into English:

10 декабря, 19…

Компания "The Middlends Carpet Co, Ltd"

Уважаемые господа!

Мы намереваемся добавить секцию ковров во все наши пятнадцать универмагов.

Мы будем Вам признательны, если Вы пришлете нами описание типов ковров, производимых Вами в данное время, а также прейскуранты и условия продажи.

Как только мы изучим Ваши каталоги, мы свяжемся с Вами на предмет посещения Ваших складов.

С уважением,

Компания "Hunter & Mercer Ltd"

JHunter

Дж. Хантер

Управляющий

Unit 3

Advice and Suggestions

Class Aid

 

Introduction

Note the sentences:

·  I need your advice

·  What do you recommend?

·  What would you like me to do with this picture?

·  Try putting it in Mr. Green's office?

·  What about a game of tennis?

·  How about going to the cinema?

·  Good idea.

·  Shall we try it?

·  Why not?

Scene 1

Outside Acme Bikes

Decide whether the following are true or false:

·  Jane and Carol decide to have lunch together.

·  Carol asks Jane for some advice.

·  Carol is going to go shopping for some marmalade.

Scene 2

In the Department Store

Decide whether the following statements are true or false:

·  Christine buys lilies which were on her shopping list.

·  Christine accepts the shop assistant's advice.

·  Christine buys something she hadn't planned to buy.

Scene 3

On the Phone

Decide whether the statements are true or false:

	- Jim agrees to play tennis
On the phone	- Mary suggests playing tennis
	- Jim makes another suggestion

Scene 4

In the Reception Area