MGT503 MCQs (стр. 9 )

The idea that employees should also share the profit of organization was given by:

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Frederick Taylor Robert Owen Charles Babbage W. Edwards Deming

The set of strengths, characteristics and qualities including skills, technologies, or resources that distinguish a firm from its competitors is called:

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Scope Distinctive Competency Resource deployment Effective strategy

Which of the following is defined as the blueprint describing the business strategy for entering the marketplace and explains the business to potential investors?

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Business alliance Spin-off Competitor analysis Business plan

A leading supporter of the classical view argues that anytime managers decide on their own to spend their organization’s resources for the “social good,” are:

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Contributing social benefits in the name of goodwill Just doing what the government says they have to do Helping make society a better place for everyone to live Adding to the costs of doing business

Which of the following theory proposes that ethical decisions be based on existing ethical norms in industries and communities in order to determine what constitutes right and wrong?

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Theory of justice of ethics Integrative social contracts Right view of ethics Utilitarian view of ethics

In order to communicate, motivate and delegate a manager must have:

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Political skills Conceptual skills Technical skills Interpersonal skills

The determination of alternative courses of action to be taken if an intended plan is unexpectedly disrupted or rendered inappropriate is called:

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Contingency planning Long term planning Directional planning Specific planning

The method by which strategies are operationalized or executed within the organization is called:

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Strategy implementation Strategy evaluation Strategy formulation Strategy imitation

The belief that businesses should be responsible because such actions are right for their own sake is known as which argument for social responsibility?

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Public expectation Ethical obligation Public image Discouragement of government regulation

When managers avoid the rational decision-making model and find ways to satisfice themselves, they are following which of the following concept?

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Jurisprudence Bounded rationality Least-squared exemptions Self-motivated decisions

Strategic plans cover a broader view of the organization and include the formulation of goals, whereas operational plans define ways to:

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Maximize the organization’s profits Achieve the goals Minimize the number of employees Provide the most efficient methods of production

Intermediate plan usually covers period of:

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1 to 5 years 1 year 5 to 10 year Less than 1 year

Which of the following approach focuses on a set of interrelated and interdependent parts arranged in a manner that produces a unified whole?

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Process Function Systems Contingency

Which of the following early advocates of organizational behavior was the first to argue that organizations were open systems?

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Robert Owens Hugo Munsterberg Mary Parker Follett Chester Barnard

When a manger made a decision and he is uncertain about the outcomes. His decision is likely to be:

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Of Poor Quality Unacceptable Successful Risky

Concern for employee motivation is most closely associated with which of the following management approach?

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Bureaucracy Organizational behavior Scientific management Systems

Which of the management tasks is the most important for a supervisory manager?

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Planning Organizing Controlling Staffing

The management process includes all of the following management functions EXCEPT:

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Planning Innovating Leading Organizing

Which of the following is known as the process of getting activities completed efficiently and effectively with and through other people?

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Leading Management Supervision Controlling

All of the following are characteristics of total quality management EXCEPT:

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Intense focus on the competition Concern for continual improvement Improvement in quality of everything the organization does Accurate measurement

When planning involves specific objectives (covering a period of years) that are then written down and made available to organization members with specific action programs for achieving the goal, which of the following types of planning was used?

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Environmental planning Economic planning Informal planning Formal planning

Operational plans are normally associated with which of the following organizational levels?

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International or global level Corporate level Business level Functional level

According to Adam Smith, the division of labor results in:

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Increased worker motivation Decreased worker specialization Increased worker productivity Decreased worker motivation

A production plan usually includes:

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Prices of organization's products Evaluation of the weaknesses of the business Names of suppliers of raw materials Flow of orders for goods or services

Agency head or plant manager is most likely associated with which of the following managerial role?

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Team leaders Middle managers First-line managers Top managers

Which of the following types of plans is highly interdependent and must take into account the resources and capabilities of the entire organization and its external environments?

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Operational plans Strategic plans Tactical plans Budgetary plans

Which of the following is a one-time plan specifically designed to meet the needs of a unique situation.

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Multipurpose plan Strategic plan Operational plan Single-use plan

The owner of a chain of supermarkets sets a goal of opening up ten new stores in new locations within the next six years. Which of the following plan it is?

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Short-range Standing Long-range Directional

The method by which strategies are operationalized or executed within the organization is called:

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Strategy implementation Strategy evaluation Strategy formulation Strategy imitation

A plan used to operationalize any other kind of plan is called:

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Reaction plan Specific plan Directional plan Action plan

Which of the following is associated with the classical view of social responsibility?

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Economist Robert Reich Concern for social welfare Stockholder financial return Voluntary activities

All of the following are steps in objective setting, EXCEPT.

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Specify deadlines Allow the employee to actively participate Link rewards to effort Prioritize goals

Which one of the following establishes goals, overall strategies and operating policies of an organization?

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Top manager Middle manager First-line manager Non-managerial employee

Which of the following is part of the 14 principles of management identified by Henri Fayol?

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Scalar chain Innovation Efficiency Motivation

Role of disseminator, figurehead, negotiator, liaison and spokesperson is most important for:

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Top level managers First line managers Middle level managers Non managerial staff

Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is called:

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A very intelligent individual A supervisor of production work A manager An operations supervisor

Which of the following encourages efficiency and productivity and is consistent with the goal of profit maximization?

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Utilitarian view Principled view Rights view Theory of justice view

A leading supporter of the classical view argues that anytime managers decide on their own to spend their organization’s resources for the “social good,” are:

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Contributing social benefits in the name of goodwill Just doing what the government says they have to do Helping make society a better place for everyone to live Adding to the costs of doing business

Labor unions, employees, suppliers, customers, clients, and public interest groups are all examples of:

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Management constituencies Stockholders Stakeholders Business owners

The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as:

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Planning Organizing Leading Controlling

A situation in which an organization is not implementing valuable strategies that are being implemented by competing organization is called:

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Competitive disadvantage Distinctive competencies Competitive edge Competitive parity

Which viewpoint emphasizes finding ways to manage work more efficiently?

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Behavioral Quantitative Classical Qualitative

Hawthorne studies were a series of early experiments that focused on:

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Behavior in the workplace Ethics in the workplace Group norms Interpersonal dynamics

When Ali decides to take corrective action and provide damage control, he is acting in which of the following roles?

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Spokesperson Figure head Negotiator Disturbance handler

Which of the following is NOT a characteristic of a SMART goal?

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Attainable Generalization Results-oriented Specific

Management science and operations management are the branches of:

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Knowledge management Total quality management Marketing management Quantitative management

If a company provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be:

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Fulfilling its social obligation Socially aware Socially responsive Socially image conscious

Which of the management tasks is the most important for a supervisory manager?

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Planning Organizing Controlling Staffing

A plan developed to carry out a course of action that is not likely to be repeated in the future is called:

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Single-use plan Specific plan Reaction plan Directional plan