Пункт 6.8 Положения об интеллектуальной собственности ФГБОУ ВПО РАНХиГС (стр. 6 )

Before long, I and a friend of mine have been preparing a plane for a new online project. We were trying to meet together from time to time to review the plan but we could not make it due to the variation in our daily work schedule. Even is we succeeded to meet, I or him would be in a non-fitting situation, like a body with no spirit (tired or exhausted). Hence, our meeting would not end as planned to it and we might re-schedule for another meeting some time later.

Though I depend effectively on the email in finishing my jobs; assigning tasks, distributing them, following up, and also in receiving tasks assigned to me, yet I got used to deal with my friends face to face. It seems that I forgot that what I can do at work could be applied with my friends. Even if I was preparing for a barbecue outing at the weekend, we can use the email to remind each other and confirm what we are going to do.

The problem is that many still insist on meeting face to face for any kind of business or at least they insists on connecting with you through phone to make sure that the message or the task has been delivered – may be it’s a psychic factor or miss trust in the email.

In spite of that, the email is one of the best communication tools. It allows me to read it at my appropriate time. Also, after reading it I take the suitable action on the time that fits me and thus become more effective. Imagine with me if you called me while I’m ordering food delivery or on my way to a meeting or watching a TV show or…..etc. All these are not proper moments for me as my mind will be distracted. I might talk to you and answer you while my mind is busy with something else. I might not benefit you or help you or even give you the proper respond or at least the reaction that you expect.

The same occurs with many of the dear visitors of my blog who send me a long text message on my mobile (SMS) that might be equivalent to 10 messages or more, and for non-urgent matters. They even ask me to reply or send web links through SMS, but I usually apologize and ask them to contact me through email. Anyone who reached my connection page and saw my phone number must have seen the email beside it, and anyone who contacted me through the email knows that I’m never late more than 24 hours in replying, by God’s will. I also never neglect any message what so ever. However, it really surprises me that someone took the trouble of writing a message using the cell phone’s keypad and revealed his number to a stranger – me – while he could have written it using email. Well, I attribute that to the lack of confidence in the email.

What about professionalism:

Professionalism here means documentation and detailing. If a certain person contacted me asking to meet me some place, will I remember that after a while? What if I went there in time and did not find him? Suppose he tells me that I’m mistaken in time! Or that I came one day earlier than the appointed time! How then will I confirm that?

The previous example is a simple one but professionalism shows in communicating to do business. If Tarek calls asking for a certain job to be done in a certain way, he might drop a point or do not remember that he mentioned a certain point. However, through email you are documenting what happens between both of you and you can attach images or links or models or business sketches to confirm that both parties have reached the same idea.

Before finishing this article, I would like to advice everybody to have more faith in the electronic mail and use it more effectively.

In spite of the fact that owing an email is easy and free, that does not mean to fringe it or not care for it. The email is a fantastic invention and a great tool to organize our fast current lives.

Finally, I wish this article had won your admiration and may God bless you all.

Non-verbal Communication

According to experts, a substantial portion of our communication is nonverbal. Every day, we respond to thousands on nonverbal cues and behaviors including postures, facial expression, eye gaze, gestures, and tone of voice. From our handshakes to our hairstyles, nonverbal details reveal who we are and impact how we relate to other people.

Scientific research on nonverbal communication and behavior began with the 1872 publication of Charles Darwin’s The Expression of the Emotions in Man and Animals. Since that time, there has been an abundance of research on the types, effects, and expression of unspoken communication and behavior. While these signals are often so subtle that we are not consciously aware of them, research has identified several different types of nonverbal communication.

1. Facial Expression

Facial expressions are responsible for a huge proportion of nonverbal communication. Consider how much information can be conveyed with a smile or a frown. While nonverbal communication and behavior can vary dramatically between cultures, the facial expressions for happiness, sadness, anger, and fear are similar throughout the world.

2. Gestures

Deliberate movements and signals are an important way to communicate meaning without mon gestures include waving, pointing, and using fingers to indicate number amounts. Other gestures are arbitrary and related to culture.

3. Paralinguistics

Paralinguistics refers to vocal communication that is separate from actual language. This includes factors such as tone of voice, loudness, inflection, and pitch. Consider the powerful effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of voice, listeners might interpret approval and enthusiasm. The same words said in a hesitant tone of voice might convey disapproval and a lack of interest.

4. Body Language and Posture

Posture and movement can also convey a great deal on information. Research on body language has grown significantly since the 1970’s, but popular media have focused on the over-interpretation of defensive postures, arm-crossing, and leg-crossing, especially after the publication of Julius Fast’s book Body Language. While these nonverbal behaviors can indicate feelings and attitudes, research suggests that body language is far more subtle and less definitive that previously believed.

5. Proxemics

People often refer to their need for “personal space,” which is also an important type of nonverbal communication. The amount of distance we need and the amount of space we perceive as belonging to us is influenced by a number of factors including social norms, situational factors, personality characteristics, and level of familiarity. For example, the amount of personal space needed when having a casual conversation with another person usually varies between 18 inches to four feet. On the other hand, the personal distance needed when speaking to a crowd of people is around 10 to 12 feet.

6. Eye Gaze

Looking, staring, and blinking can also be important nonverbal behaviors. When people encounter people or things that they like, the rate of blinking increases and pupils dilate. Looking at another person can indicate a range of emotions, including hostility, interest, and attraction.

7. Haptics

Communicating through touch is another important nonverbal behavior. There has been a substantial amount of research on the importance of touch in infancy and early childhood. Harry Harlow’s classic monkey study demonstrated how the deprivation of touch and contact impedes development. Baby monkeys raised by wire mothers experienced permanent deficits in behavior and social interaction.

8. Appearance

Our choice of color, clothing, hairstyles, and other factors affecting appearance are also considered a means of nonverbal communication. Research on color psychology has demonstrated that different colors can invoke different moods. Appearance can also alter physiological reactions, judgment, and interpretations.

Presentation trainer

PREPARATION

Checklist - Organization

Date & time:        

Length of time for talk:        

Questions at end? If yes, length of time for questions:        

Place / Room:        

Room set-up:

[_]

[_]

[_]

Equipment needed:        

Is it available? [_]  Does it work? [_]

Audience

Number of people	1-5	6-15	16-30	over 30
How much do they know about the topic?	nothing	a bit	a lot
How well do I know them?	not at all	a little	quite well
How formal?	very formal	formal	informal
Nationality/Culture?	same as me	international

Handouts  no [_]

yes / before talk [_]        at end of talk [_]        later (intranet/email) [_]

Checklist - Contents

Topic:        

Three main points

1        

2        

3        

Purpose of talk: (What do I want to do?)

[_]  Inform the audience

[_]  Train the audience

[_]  Sell something to the audience

[_]  Persuade the audience to do something

Importance to audience:        

What do I want audience to know by the end of talk:        

Preparing visuals

How many visuals will I have?        

Do they say (or show) what I want to say?  [_]

Are they clear and simple to understand?  [_]

Will the audience be able to read them (font size and colours)?  [_]

Do they have effective headlines?  [_]