Instructor’s resource manual and test bank for joining together: Group Theory and Group Skills, 11e (стр. 34 )

2. Give each member of each group a headband to wear with a particular identity written on it for other group members to see. Group members are not to look at their own headbands. The five identities are

Single mother of two young children, receptionist

Employee with physical disability Woman, age 72

White male, company president Black female, union official

3. Stop the discussion after ten minutes or so. Then have the groups discuss

a. What each person thinks the label on his or her headband was.

b. Their personal reactions.

c. The participation pattern of each member—who dominated, who withdrew, who was interrupted, who was influential.

d. What they have learned about stereotyping others.

Greetings and Goodbyes

This exercise increases awareness of how different cultural patterns of greetings and goodbyes can create communication problems. The procedure is as follows:

1. Divide the class into groups of four. Divide each group into two pairs, Americans and Lakians (from a fictitious country named Lake). If possible, give each pair something such as colored ribbons or armbands that visually distinguish them from each other.

2. Ask all American pairs to go to one end of the room and all Lakian pairs to go to the other. They receive separate briefings.

3. The participants are to role play that they are business associates who are to engage in an informal discussion of general economic conditions in their countries.

a. The American pairs are instructed to greet their Lakian business associates in the traditional North American fashion. They are to shake hands, say “Good to see you again,” talk about the economic conditions of North America for a while, and then say goodbye by shaking hands and waving.

b. The Lakian pairs are instructed to greet their American business associates in the traditional Lakian fashion. They are to give the Americans a warm embrace and then to take and hold their hands for at least thirty seconds. They are to talk about the economic condition of Lake for a while. Then they are to say goodbye by giving the Americans a warm embrace, holding their hands for at least thirty seconds, and telling them how great it was to talk to them.

4. The group of four meets. If they finish the conversation before other groups in the room do, each pair should find another pair from the other country and repeat the experience.

5. The group of four discusses the experience:

a. What were the cultural differences?

b. What communication barriers did the cultural differences create?

c. How did the participants feel during the interchange between the Americans and Lakians?

d. What are three conclusions about cross-cultural communication that can be drawn from the experience?

The English and their North American counterparts are sometimes seen as being impoverished when it comes to kinesic communication, using words to denote what gesture or tone would express in other cultures. In North America, for example, people often are reserved when greeting others. Body contact is avoided. Yet in some Arab countries, men kiss each other on the street when they meet. Nigerian men often walk hand in hand. Italian men embrace warmly and remain touching when engaged in conversation. In some African countries, handshakes may be extended for long periods of time, and a hand on the knee among males is not an offense. All of these differences create potential communication problems when members of different cultures meet.

ANSWER KEY

Chapter 1: Group Dynamics

1.  B

2.  A

3.  C

4.  D

5.  A

6.  C

7.  D

8.  A

9.  A

10.  B

11.  B

12.  A

13.  C

14.  D

15.  B

16.  C

17.  C

18.  D

19.  A

20.  B

21.  A

22.  C

23.  D

24.  A

25.  B

26.  B

27.  C

28.  C

29.  B

30.  H

31.  D

32.  H

33.  B

34.  D

35. 

36.  A

37.  A

38.  B

39.  C

40.  D

41.  A

42.  B

43.  C

44.  A

45.  C

46.  C

47.  A

48.  D

49.  B

50.  D

51.  TRUE

52.  FALSE

53.  TRUE

54.  TRUE

55.  TRUE

56.  TRUE

57.  FALSE

58.  TRUE

59.  TRUE

60.  TRUE

61.  TRUE

62.  FALSE

63.  TRUE

64.  FALSE

65.  TRUE

66.  FALSE

67.  FALSE

68.  TRUE

69.  FALSE

70.  TRUE

71.  TRUE

72.  TRUE

Chapter 2: Experiential Learning

1.  D

2.  A

3.  D

4.  B

5.  C

6.  C

7.  C

8.  D

9.  D

10.  A

11.  D

12.  A

13.  B

14.  A

15.  A

16.  A

17.  B

18.  C

19.  C

20.  B

21.  D

22.  A

23.  A

24.  D

25.  C

26.  A

27.  A

28.  B

29.  B

30.  A

31.  C

32.  B

33.  C

34.  TRUE

35.  FALSE

36.  TRUE

37.  FALSE

38.  FLASE

39.  TRUE

40.  TRUE

41.  TRUE

42.  TRUE

43.  FALSE

44.  TRUE

45.  FALSE

46.  FALSE

Chapter 3: Group Goals, Social Interdependence, and Trust

1.  D

2.  A

3.  C

4.  D

5.  B

6.  A

7.  C

8.  D

9.  B

10.  D

11.  C

12.  D

13.  A

14.  A

15.  C

16.  B

17.  C

18.  A

19.  B

20.  E

21.  A

22.  C

23.  A

24.  C

25.  D

26.  A

27.  B

28.  B

29.  C

30.  D

31.  A

32.  C

33.  D

34.  B

35.  C

36.  B

37.  D

38.  C

39.  C

40.  D

41.  B

42.  A

43.  C

44.  A

45.  A

46.  D

47.  B

48.  A

49.  A

50.  D

51.  B

52.  A

53.  D

54.  B

55.  D

56.  A

57.  A

58.  B

59.  C

60.  D

61.  C

62.  A

63.  D

64.  C

65.  C

66.  B

67.  A

68.  B

69.  A

70.  C

71.  B

72.  B

73.  A

74.  D

75.  D

76.  A

77.  C

78.  C

79.  D

80.  FALSE

81.  TRUE

82.  FALSE

83.  TRUE

84.  FALSE

85.  FALSE

86.  TRUE

87.  TRUE

88.  FALSE

89.  TRUE

90.  TRUE

91.  FALSE

92.  FALSE

93.  TRUE

94.  TRUE

95.  FALSE

96.  TRUE

97.  TRUE

98.  TRUE

99.  FALSE

100.  FALSE

101.  TRUE

102.  FALSE

103.  FALSE

104.  TRUE

105.  TRUE

106.  TRUE

107.  FALSE

108.  FALSE

Chapter 4: Communication Within Groups

1.  B

2.  A

3.  C

4.  B

5.  C

6.  A

7.  C

8.  C

9.  A

10.  D

11.  B

12.  D

13.  C

14.  C

15.  B

16.  A

17.  D

18.  A

19.  B

20.  C

21.  A

22.  D

23.  A

24.  C

25.  B

26.  B

27.  B

28.  A

29.  A

30.  B

31.  C

32.  B

33.  D

34.  D

35.  C

36.  C

37.  D

38.  A

39.  B

40.  D

41.  C

42.  A

43.  D

44.  FALSE

45.  TRUE

46.  FALSE

47.  TRUE

48.  TRUE

49.  FALSE

50.  FALSE

51.  TRUE

52.  FALSE

53.  TRUE

54.  TRUE

55.  FALSE

56.  FALSE

57.  TRUE

58.  TRUE

59.  FALSE

60.  TRUE

61.  TRUE

62.  TRUE

Chapter 5: Leadership

1.  C

2.  D

3.  A

4.  B

5.  A

6.  C

7.  A

8.  D

9.  C

10.  C

11.  B

12.  B

13.  B

14.  A

15.  A

16.  B

17.  B

18.  B

19.  C

20.  C

21.  A

22.  D

23.  B

24.  D

25.  A

26.  C

27.  A

28.  C

29.  B

30.  C

31.  B

32.  D

33.  A

34.  A

35.  C

36.  D

37.  A

38.  D

39.  B

40.  TRUE

41.  FALSE

42.  TRUE

43.  TRUE

44.  FALSE

45.  TRUE

46.  TRUE

47.  FALSE

48.  FALSE

49.  FALSE

50.  TRUE

51.  FALSE

52.  TRUE

53.  FALSE

54.  TRUE

55.  FALSE

56.  FALSE

57.  FALSE

58.  TRUE

59.  TRUE

60.  TRUE

Chapter 6: Using Power

1.  C

2.  A

3.  B

4.  D

5.  A

6.  C

7.  C

8.  B

9.  B

10.  A

11.  B

12.  A

13.  C

14.  A

15.  B

16.  D

17.  C

18.  D

19.  B

20.  B

21.  D

22.  B

23.  A

24.  B

25.  C

26.  A

27.  B

28.  D

29.  D

30.  C

31.  B

32.  D

33.  B

34.  C

35.  C

36.  A

37.  B

38.  D

39.  B

40.  C

41.  A

42.  C

43.  A

44.  A

45.  C

46.  D

47.  B

48.  B

49.  C

50.  D

51.  B

52.  D

53.  A

54.  C

55.  B

56.  A

57.  TRUE

58.  FALSE